SuiteCRM: The Best Open Source Free CRM for all Business Types

SuiteCRM is an Open Source CRM software for businesses. Further, Customer Relationship Management is also known as CRM. It manages interaction with customers in a single repository. CRM collects customer data from a variety of platforms and manages them. So you can get a complete 360 degree view of customer's data. It helps salespeople to nurture more customers for the business. And also to grow their relationships with customers, and satisfy their needs.

The term open source CRM defines that the CRM software is absolutely open to use. The CRM software source code is open to change or modify from its original state. Anyone can further develop the software for the organization's needs. ​There are now a dime dozen of open source CRM software available in the market. So, choosing the right software for your business is an annoying task. Here we have discussed one of the best open source free CRM software, SuiteCRM. This article will help you to find out what you need to know about it.

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A quick brief about SuiteCRM Open Source Free

SuiteCRM is the most commonly known Open Source CRM software. Moreover, it is developed from its fork and most popular SugarCRM. This CRM provides everything to close sales for your business faster. It fits all business types likely from small businesses to large organizations. It provides enterprise class features that make it a robust CRM.

SuiteCRM gives no limit for users to access the free CRM software. You can get an eagle eye view of customers' data inside your crm. It gathers customer information from varied sources. It offers a wide range of functionality for all areas of business. They are sales, marketing, and support that makes easy collaboration between teams. It also offers many integrations and extensions. It extends its core functionality with less effort.

Some key features of SuiteCRM

  • 1. Customizable
  • 2. Collaboration
  • 3. Community
  • 4. Automation of Business
  • 5. Third Party Integrations
  • Customizable: It is fully accessible to customize your CRM experience. No need for changing or writing a single line of code. You can create custom modules, fields, and more.
  • Collaboration: CRM enables various teams in a company to collaborate. Also, it shares any information about customers.
  • Community: There are many ways to connect with its open source projects. For example, connecting from Forum, and Github. You can interact with the form and get help from other SuiteCRM active users.
  • Automation of Business: Automation of your business is easy with self-driven workflows. It allows triggering various system actions. Trigers based on any conditions from any modules in SuiteCRM.
  • Third Party Integrations: Offers many third party software integrations that you use daily. Some of its integrations are with Mailchimp, Xero, QuickBooks, Facebook and more. We also developed many extensions for SuiteCRM that integrate with other software. They are Xero, QuickBooks, Mailchimp and etc., You can find out by visiting the link here.

How to Install?

Before you install SuiteCRM on your server, check the following system specifications. Firstly, install required libraries and given PHP extensions to install SuiteCRM:

  • JSON
  • XML Parser
  • MB Strings module extension
  • PHP Memory limit (at least 128M)
  • ZLIB Compression module
  • ZIP Handling module
  • PCRE Library
  • IMAP module
  • Client libraries
  • CURL Module
  • Upload file size(minimum 10 MB)

Step by step Installation procedure for SuiteCRM

Follow the detailed installation instructions given below:

  • Initially download SuiteCRM from here.
  • Unzip the downloaded file and copy the extracted file to the server root folder.
  • Change the ownership of the suitecrm directory to apache user and group.
  • Then give the following permissions for suitecrm directory (linux commands):

Firstly, type
sudo chown -R www-data:www-data

Secondly, give
sudo chmod -R 755

Then, give this command
sudo chmod -R 775 cache custom modules themes data upload

Lastly, type
sudo chmod 775 config_override.php 2>/dev/null

  • Open suitecrm in your browser, you will redirect to the login and installation page.
  • Accept the license and click ‘Next’.
  • In addition, run the prerequisites checked by suitecrm which appears on the next page.
  • If you find red highlighted text, make the appropriate changes. This will resolve the errors, so that you will continue the installation steps.
  • Next you will land on the configuration page. During that time, you need to give configure the database. Then, setup SMTP server, configure security settings and site configuration etc.,
  • Finally, the installation will begin. Once it completes, it redirects you to the login page. There you can login simply by providing a username and password for your CRM.

Wrapping Up

SuiteCRM is the best choice of free Open Source crm. It helps to deliver a seamless customer experience and boost your business sales. Just give it a try for now to see the best business outcomes. It is the modern CRM which is cost free, high quality and trustworthy. Many customers use it all over the world. We have developed many integration extensions for this CRM. Many SuiteCRM users used and loved it. Check out our SuiteCRM Integrations here. If you need any questions or enquiries, please write to us [email protected]

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