SuiteCRM: The Best Open Source Free CRM for all Business Types

Customer Relationship Management also known as CRM is a software for businesses to manage their interaction with customers in a single repository. The customers data in CRM is collected from a variety of different platforms and managed. So you can get a complete 360 degree view of customers data. It helps salespeople to nurture more customers for business, grow their relationships with customers, and satisfy their needs.

The term open source CRM defines that the CRM software is absolutely free to use. The CRM software source code is open to change or modify from its original state to further develop the software for the organization needs.

As there are now dime a dozens of open source CRM softwares available in the market, choosing the right software for your business is an annoying task. Here we have discussed one of the best open source free CRM software, SuiteCRM. If you’re surfing the web about SuiteCRM or open source CRM software then this article will help you to find out what you need to know.

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A quick brief about SuiteCRM Open Source Free

SuiteCRM is the most commonly known Open Source CRM software, which is developed from its fork and most popular SugarCRM. SuiteCRM provides everything to close sales for your business faster and quickly. It fits for all business types likely from small businesses to large organizations. It provides enterprise class features that makes it a robust CRM.

SuiteCRM gives no limit for users to access the free CRM software. You can get an eagle eye when viewing customers' data inside SuiteCRM as it gathers customers information from varied sources. It offers a wide range of functionality for all areas of business such as sales, marketing, and support that makes easy collaboration between teams. SuiteCRM also offers many integrations and extensions to extend its core functionality with less effort. Here are some key features to optin for SuiteCRM.

  • 1. Customizable
  • 2. Collaboration
  • 3. Community
  • 4. Automation of Business
  • 5. Third Party Integrations
  • Customizable: SuiteCRM is fully accessible to customize your CRM experience without changing or writing a single line of code. You can create custom modules, fields, and more.
  • Collaboration: SuiteCRM enables various teams in a company to collaborate and share any information about customers.
  • Community: There are many ways to connect with SuiteCRM open source projects like from Forum, and Github. You can interact with form and get your help from other SuiteCRM active users.
  • Automation of Business: Automation of your business is made easy with self-driven workflows in SuiteCRM. It allows you to trigger various system actions based on any conditions from any modules in SuiteCRM.
  • Third Party Integrations: SuiteCRM offers many third party software integrations that you use daily. Some of its integrations are with Mailchimp, Xero, QuickBooks, facebook and more. We also developed many extensions for SuiteCRM that integrate with other softwares like Xero, QuickBooks, Mailchimp and etc., You can find out by visiting the link here.

How to Install SuiteCRM

Before you install SuiteCRM on your server, make sure you have the below system specifications and required libraries installed. Below PHP extensions are needed to install SuiteCRM:

  • JSON
  • XML Parser
  • MB Strings module extension
  • PHP Memory limit (at least 128M)
  • ZLIB Compression module
  • ZIP Handling module
  • PCRE Library
  • IMAP module
  • Client libraries
  • CURL Module
  • Upload file size(minimum 10 MB)

Step by step Installation procedure for SuiteCRM

Below are the detailed installation instructions to be followed for SuiteCRM installation.

  • Initially download SuiteCRM from here.
  • Unzip the downloaded file and copy the extracted file to the server root folder.
  • Change the ownership of the suitecrm directory to apache user and group.
  • Then give the following permissions for suitecrm directory (linux commands):

sudo chown -R www-data:www-data .
sudo chmod -R 755 .
sudo chmod -R 775 cache custom modules themes data upload
sudo chmod 775 config_override.php 2>/dev/null

  • Open suitecrm in your browser, you will redirect to login and installation page.
  • Accept the license and click ‘Next’.
  • The next page will show the prerequisites checked by suitecrm that is needed to run.
  • If you find red highlighted text, make the appropriate changes to resolve the errors, so that you will continue the installation steps.
  • Next you will land on the configuration page. Here you need to give configure database, setup SMTP server, configure security settings and site configuration etc.,
  • Finally the installation will begin. Once it completes, you will be redirected to the login page, where you can login simply by providing a username and password for SuiteCRM.

Wrapping Up

SuiteCRM Open Source free is the best choice if you want to deliver a seamless customer experience and boost your business sales. Just give a try for it now to see the best business outcomes. SuiteCRM is the modern CRM which is cost free, high quality and trustly used by many customers all over the world. We have developed many integration extensions for SuiteCRM which is loved and used by many SuiteCRM users. Check out our SuiteCRM Integrations here. If you need any questions or enquiries, please write to us [email protected]

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