SuiteCRM Asterisk Connector

Product version 1.0

Asterisk Integration with SuiteCRM is a telephony application that allows CRM users to make and receive calls from Software phones.

Click-to-talk with your Prospects or Contacts right from your SuiteCRM.
Call pop-up on incoming calls with the detailed information on the caller.
All calls are tracked so that you can refer back call history for any communication details.
Automatically records all conversation with your Leads or Contacts in case you missed any information.
Pre-built installable package, easy install with SuiteCRM Module Loader
Call hang-up option in incoming call pop-ups to terminate connection.

Features

No more time delay to answer your customer calls.
Empower CRM users by giving them access to make and receive calls directly from your CRM.
With SuiteCRM Asterisk Connector you can Dial, Answer or Hang up your customer calls for efficient peer-user communication.

Easily monitor and analyze your call recordings in single unified window.
You can get accurate records of both inbound and outbound calls for better decision making.
With SuiteCRM Asterisk Connector have a better insight about the total calls that you have attended and No answer calls.

Keep track of all your call records right inside your CRM with their contact details.
You can visualize the call duration with exact time.
Record, Replay or Download the call records to enhance your products or services.
SuiteCRM Asterisk Integration let’s you to check the call status of the customer to know whether it is Ringing, Completed or Busy.

The SuiteCRM Asterisk Connector supports Asterisk version 11.* & above and SuiteCRM version 7.11 If you are using other Asterisk or SuiteCRM versions, kindly contact support.
SuiteCRM Asterisk Server setup can be configured with ease referring SuiteCRM Asterisk Connector documentation.
SuiteCRM Asterisk Integration for SuiteCRM let’s you make call & record for later reference.

Features