- Edition: Open Source
- CRM Version: 7.11
- Asterisk Version: 11 or ↑
SuiteCRM Asterisk Connector
Product version 1.0
Asterisk module for Suite CRM is a telephony application that allows CRM users to make and receive calls from Software phones.
- Click-to-talk with your Prospects or Contacts right from your SuiteCRM.
- Call pop-up on incoming calls with the detailed information on the caller.
- All calls are tracked so that you can refer back call history for any communication details.
- Automatically records all conversation with your Leads or Contacts in case you missed any information.
- Pre-built installable package, easy install with SuiteCRM Module Loader
- Call hang-up option in incoming call pop-ups to terminate connection.
- Single Domain
- 1 Year Free Support
- 1 Year Free Upgrade
- Requires ionCube Loader (4.4 or ↑)
SuiteCRM Telephony Integration
- Get instant pop-up window for incoming calls in SuiteCRM from Asterisk Connector.
- You can also make outgoing call from the CRM in single click.
- Attend or Reject your customer calls.
- Better visualization of calls which are in progress.
Configure your Dial Plan & Self Service
- No more time delay to answer your customer calls.
- Empower CRM users by giving them access to make and receive calls directly from your CRM.
- With Asterisk Module for SuiteCRM you can Dial, Answer or Hang up your customer calls for efficient peer-user communication.
Analyze Call Reports in CRM
- Easily monitor and analyze your call recordings in single unified window.
- You can get accurate records of both inbound and outbound calls for better decision making.
- With Suite MOdule for Asterisk Connector have a better insight about the total calls that you have attended and No answer calls.
Get complete call history
- Keep track of all your call records right inside your CRM with their contact details.
- You can visualize the call duration with exact time.
- Record, Replay or Download the call records to enhance your products or services.
- Suite CRM Asterisk Module Integration let’s you to check the call status of the customer to know whether it is Ringing, Completed or Busy.
Asterisk for SuiteCRM
- The Asterisk Connector module for Suite CRM supports Asterisk version 11.* & above and SuiteCRM version 7.11 If you are using other Asterisk or SuiteCRM versions, kindly contact support.
- Asterisk Server setup in SuiteCRM can be configured with ease referring SuiteCRM Asterisk Connector Documentation.
- Asterisk Integration Module for Suite CRM let’s you make call & record for later reference.
Suite CRM Asterisk Integration
- Connects Asterisk & SuiteCRM
- Call Recording
- Incoming & Outgoing calls
- Call logs to track
- Single Domain
- 1 Year Free Support and Upgrades