Menu
CRM Compatibility :
Edition: Open Source
CRM Version: 7.11
Asterisk Version: 11 or ↑
SuiteCRM Asterisk Connector
SuiteCRM Asterisk Connector allows users to make and receive calls from SuiteCRM. Start an outgoing call or answer an incoming call with a single click through the softphone. The asterisk connector automatically records calls and allows you to view logs anytime.
- Click-to-call from Contacts phone number right from your SuiteCRM.
- Call pop-up on incoming calls with detailed caller information.
- Track all calls from call history to refer/analyze details later.
- Automatically records all incoming, outgoing calls, and saves the same in mp3 format in your business CRM.
- Download and replay the conversations to enhance your services.
- Define dial plan with user access rules to make/receive calls.
- Efficient peer-user communication with options to view calls on progress, and answer calls.
- Call hang-up option in incoming call pop-ups to disconnect the connection.
- Access to previous call reports inside the PBX Manager module in vtigercrm.
If you are using other than Asterisk 11.* version and SuiteCRM version 7.11, kindly contact our support for help.
$999
Single Domain
1 Year Free Support & Upgrade
Requires ionCube Loader (4.4 or ↑)
Features
SuiteCRM Telephony Integration
- Get instant pop-up window for incoming calls in SuiteCRM from Asterisk Connector.
- You can also make outgoing call from the CRM in single click.
- Attend or Reject your customer calls.
- Better visualization of calls which are in progress.
Configure your Dial Plan & Self Service
- No more time delay to answer your customer calls.
- Empower CRM users by giving them access to make and receive calls directly from your CRM.
- With Asterisk Module for SuiteCRM you can Dial, Answer or Hang up your customer calls for efficient peer-user communication.
Analyze Call Reports in CRM
- Easily monitor and analyze your call recordings in single unified window
- You can get accurate records of both inbound and outbound calls for better decision making.
- With Suite Module for Asterisk Connector have a better insight about the total calls that you have attended and No answer calls
Get complete call history
- Keep track of all your call records right inside your CRM with their contact details.
- You can visualize the call duration with exact time.
- Record, Replay or Download the call records to enhance your products or services
- Suite CRM Asterisk Module Integration let’s you to check the call status of the customer to know whether it is Ringing, Completed or Busy.
Asterisk for SuiteCRM
- The Asterisk Connector module for Suite CRM supports Asterisk version 11.* & above and SuiteCRM version 7.11 If you are using other Asterisk or SuiteCRM versions, kindly contact support.
- Asterisk Server setup in SuiteCRM can be configured with ease referring SuiteCRM Asterisk Connector Documentation.
- Asterisk Integration Module for Suite CRM let’s you make call & record for later reference.
Suite Asterisk Connector
$999
$
749
-
Connects Asterisk & SuiteCRM
-
Call Recording
-
Incoming & Outgoing calls
-
Call logs to track
Buy Now
1 Year Free Support and Upgrades
Related Products
SuiteCRM Mailchimp
QuickBooks SuiteCRM Integration
G-Apps Integration for SuiteCRM
Duplicate Check for SuiteCRM
SuiteCRM Duplicate Merger