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CRM Compatibility:

  • Edition: Open Source
  • Version: 6.5

Vtiger PBX Manager Suite

Product version 1.0

Start making and receiving calls with Vtiger Asterisk Connector. A Vtiger phone call module - Asterisk for Vtiger.

  • Initiate calls right from vtiger CRM.
  • Instant pop-up alerts for incoming calls.
  • Single click dialing for outgoing calls.
  • Vtiger Asterisk Integration logs both incoming and outgoing call.
  • Complete conversation history in one unified window.
Features

Features

Vtiger Phone Call Module
  • Get instant pop-up window for calls and capture your customer as Leads or Contacts with Vtiger Asterisk Connector.
  • You can also make a outgoing call from the CRM in single click.
  • Attend or Reject your customer calls.
  • Better visualization of calls which are in progress.
Configure your Dial Plan & Self Service
  • No more time delay to answer your customer calls.
  • Empower CRM users by giving them access to make and receive calls directly from your CRM.
  • With Vtiger Asterisk Connector you can Dial, Answer or Hang up your customer calls for efficient peer-user communication.
Analyze Call Reports in CRM
  • Easily monitor and analyze your call records in the single unified window.
  • You can get accurate records of both inbound and outbound calls for better decision making.
  • With Vtiger Asterisk Connector have a better insight about the total calls that you have attended and No answer calls.
Get complete call history
  • Keep track of all your call records right inside your CRM with their contact details.
  • You can visualize the call duration with exact time.
  • Record, Replay or Download the call records to enhance your products or services.
  • Vtiger Asterisk let’s you to check the call status of the customer to know whether it is Ringing, Completed or Busy.
Asterisk for Vtiger CRM
  • The Vtiger Asterisk Connector supports Asterisk version 1.8.* & 11.* and Vtiger version 6.*. If you are using Asterisk 12+ versions & Vtiger version 7.*, kindly contact support.
  • To sync Sip and Extension conf with the CRM, Asterisk connector and CRM should be in same server or MySql need to be open to access from the Server where Asterisk is installed.
  • Vtiger Asterisk Server setup can be configured with ease referring Vtiger Asterisk Connector documentation.
  • Vtiger Asterisk Integration for Vtiger let’s you make call & record for later reference.

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