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CRM Compatibility :

Edition: Open Source
Version : 7*.

Vtiger PBX Manager Suite

Product version 1.0

Start making and receiving calls inside Vtiger and deliver great customer service with Vtiger Asterisk Connector. A topnotch Vtiger phone call module - Asterisk Telephony Gateway for Vtiger for VtigerCRM.

  • A single click to call customers: Initiate calls right from Vtiger CRM by clicking on the call icon beside every phone number.
  • Instant pop-up alerts for incoming calls displaying a contact name
  • CRM Users can use single-click dialing options for making outgoing calls.
  • Vtiger Asterisk Integration logs for both incoming and outgoing calls.
  • Complete conversation history in one unified window within the CRM.
  • Able to access past calls inside the PBX Manager module.
Single domain
1 Year Free Support
Requires ionCube Loader (4.0 or ↑)

Features

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Vtiger Phone Call Module
  • Better interaction and communication with your prospects or customers and manage your customer relationships efficiently thereby improve your business standards.
  • Get instant pop-up window for calls and capture your customer as Leads or Contacts with Vtiger Asterisk Connector.
  • You can also make a outgoing call from the CRM in single click.
  • Attend or Reject your customer calls.
  • Better visualization of calls which are in progress.
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Configure your Dial Plan & Self Service
  • No more time delay to answer your customer calls.
  • Empower CRM users by giving them access to make and receive calls directly from your CRM.
  • With Vtiger Asterisk Connector you can Dial, Answer or Hang up your customer calls for efficient peer-user communication.
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Analyze Call Reports in CRM
  • Easily monitor and analyze your call records in the single unified window.
  • You can get accurate records of both inbound and outbound calls for better decision making.
  • With Vtiger Asterisk Connector have a better insight about the total calls that you have attended and No answer calls.
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Get complete call history
  • Run your business smoothly by keeping an eye on every prospect calls using this integrated system.
  • Keep track of all your call records right inside your CRM with their contact details.
  • You can visualize the call duration with exact time.
  • Record, Replay or Download the call records to enhance your products or services.
  • Vtiger Asterisk let’s you to check the call status of the customer to know whether it is Ringing, Completed or Busy.
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Asterisk for Vtiger CRM
  • The Vtiger Asterisk Connector supports Asterisk version 1.11 and above and Vtiger version 7.*. If you are using Asterisk 12+ versions & Vtiger version 6.*, kindly contact support.
  • To sync Sip and Extension conf with the CRM, Asterisk connector and CRM should be in same server or MySql need to be open to access from the Server where Asterisk is installed.
  • Vtiger Asterisk Server setup can be configured with ease referring Vtiger Asterisk Connector documentation.
  • Vtiger Asterisk Integration for Vtiger lets you make calls & record for later reference or further analysis.

Frequently Asked question

1. Can I use asterisk connector without purchasing VoIP provider service like Twilio?

Yes, you can use asterisk without VoIP provider but you can only call persons in your local network.

2. Does the Vtiger Asterisk Connector work with Vtiger version 7.x?

Vtiger Asterisk connector works with the Vtiger version 7.x with free support and upgrades for one year.

3. Do you guys offer free installation support?

Yes, after the Vtiger Asterisk Connector Purchase, we do offer free installation support on the Vtiger CRM and Asterisk for all.

4. I am using asterisk version 12.0. Does your connector work for this version?

Vtiger Asterisk Connector works with the Asterisk version 11 and above. Integrated connector on the Asterisk version 11 or above and Vtiger version 7.x works on all the servers.

5. My VtigerCRM and Asterisk are on different servers. Does this cause any problem with the connector?

No, it doesn’t cause conflicts or problems after the integration. VtigerCRM and Asterisk available in different servers work well with Vtiger Asterisk Connector.

Documentation

Documentation Get to know the detailed working process of Vtiger PBX Manager Suite. Read our documentation and get a clear understanding of Vtiger Asterisk Connector.

Have any Question ?

Without any questions, there is no increase in the level of learning. Talk to our proactive experts now and get answers to all your inquiries.

PBX Manager Suite

$ 499
  • Connects Asterisk & Vtiger CRM
  • Sip & Extension Config
  • Audio Manager & Call Alerts
  • PBXManager Dashboard
  • Single domain
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