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Customer support options for WordPress plugins
For Free Users:
If you’re using our free WordPress plugins or extensions, support via community forums or WordPress support page and the app’s dedicated support page. Since our team handles inquiries from users worldwide, response time for free users may vary, and it may take several days. If there’s a delay, rest assured, we will get back to you as soon as possible. In the meantime, we encourage you to explore our documentation, tutorials, and FAQs, where many common issues and questions are addressed.
“Please note that dedicated support is not available for free users, and charges may apply for additional support services.”
For Premium Users:
As a premium customer, you’re entitled to dedicated support from our experienced team. While our comprehensive documentation, tutorials, and FAQs are available for reference, we understand that you may need personalized assistance. If that’s the case, feel free to contact us directly by submitting the form below or emailing [email protected]. We aim to respond to all premium support requests within 1 or 2 business days.
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- WordPress Plugins: Access comprehensive guides and video tutorials to enhance your experience with our WordPress plugins.
