WP-Helpdesk-Integration

Compatibility: 4.4 or ↑

WP Helpdesk Integration

Product version 1.1

Automatically capture all your customer’s query inside your customer portal from any WordPress website.

  • Capture ticket and contact information inside your Helpdesk from WordPress website.
  • Create your own Ticket or Contact Form with WP HelpDesk Integration.
  • Use your own Existing webforms to capture your ticket info.
  • Create, Update or Skip duplicates information.
  • Supports Google Captcha to capture spam free information.
  • Integrate with eCommerce to capture your WooCommerce Checkout info inside Helpdesk.

Retain Customers with Effective Support Management

Capture from webforms

Easily capture your ticket info by using your existing webform or create your own.

Users sync

Automatically sync your WordPress Users information with efficient duplicate handling.

eCommerce Integration

Capture your WooCommerce checkout field information as your Helpdesk contacts.

Features

Highlighted features

Push Support Ticket inside Helpdesk
  • WP Helpdesk Integration lets you to capture your customer’s query from Forms embedded in your WordPress website to Zendesk, Freshdesk, Zoho Support and Vtiger Support Portal.
  • Design your form in Gravity Form, Ninja Form, Contact Form 7 and default WordPress Forms with all required custom fields.
Populate More Customer Information
  • WP Helpdesk Integration helps to get additional customer information inside support portal from WordPress user fields.
  • The custom fields of ACF, MemberPress and WP-Members added to default WP user fields enables to capture more customer information.
  • Now Ethan can handle support threads efficiently with more customer details.
Automatically Add Customers as Contact
  • WooCommerce Integration in WP Helpdesk integration lets you to capture customer information from WooCommerce add to cart, and on every successful purchase as Contacts.

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