Vtiger Mentions 3.0 allows you to effectively collaborate with your teams as well as other teams.This extension comes with the configuration to enable one or both the checkboxes to activate Send email and Send notification. When the user presses @ and start typing the user name, it will show all the user name related to the letters you typed as a list. You can easily select a username from the lis and mention him/her into the comment.Just mention the user/ teams along with their respective task that was newly assigned or update the existing one.
The mentioned user will receive an instant Email or notification or both based on what they have configured in the settings. The email contains the content of the comment and the other mentioned users in the conversation.