What are the supported post_date format?
Almost all the date formats will be supported. We use the PHP Functions to read the date format in the CSV files. The conversion of the date depends on the date format set on the Server and the CSV File parameters.
If in case the date does not fit into any of the standard format used across the globe or any part of the date string is missing, then current date will be used.
How to replace the inserted shortcode with image?
In free version:
The inline image with shortcode will not be inserted, if they are not properly imported. The website will render the shortcode as just text. To populate the images in shortcode, follow these steps during import.
In Pro version:
The inline and featured image are inserted in the same procedure. To populate the images do the following during import.
Why my file size is shown zero byte after uploading and the import button is disabled?
The issue is due to the low “upload_max_filesize” in php.ini settings of your server. The minimum size should be 2M, To import file with large number of records you need to increase it further.
How to increase “upload_max_filesize”?To increase the “upload_max_filesize” you can either overwrite the value in custom php.ini file or you can get support from your hosting provider.
Why am I getting blank page in mapping section?Black page in the mapping section will be shown due to the low ‘memory_limit’ or ‘post_max_size’ value in php.ini configuration of your server. The minimum memory_limit need to be 99M and post_max_size need to be 10M. If the uploaded file size is huge then you need to increase it further.
Why I get blank page after uploading my CSV?The blank page is due to the improper file permissions. The /wp-content/uploads folder requires 755 permission.
Why am I getting empty headers in mapping section?The issue is due to the improper naming of the CSV/XML. The filename should not contain spaces or any special characters. You can separate each word of your file name with hyphen(-) or underscore(_).
Where can I get sample CSV?You can find the CSV samples in our blog post. You can also get the latest updates of our WordPress products in WordPress Products category.
Why uploading a csv with 10,000 lines goes through “Processing and doesn’t create a single post?The CSV file may have some errors. You can check the following cases
The product supports CSV file in UTF-8 without BOM, any characters in this formats can be imported.
How to save CSV in UTF-8 without BOM format?Follow these simple steps to import other languages. Thanks for the steps mojeprogramy.com.
Error 1: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 2348617 bytes) in /home4/xxx/public_html/wp-includes/plugin.php on line xxx
The error is due to the lesser memory limit in your environment. You can refer the Codex importing content to know the WordPress import file content support. To fix, do the following
Error 2: /nas/wp/www/staging/speedqueen/wp-content/plugins/wp-ultimate-csv-importer-pro/ includes/smackLogging.php
The error is because of the use of auto_prepend_file or auto_append_file in php.ini file.
Add following code in .htaccess file
php_value auto_prepend_file none
php_value auto_append_file none
If none does not work try with 0 in place of none in your htaccess file
php_value auto_prepend_file 0
php_value auto_append_file 0
The plugin supports form builder plugins and user custom field plugins.
Form builders:
User Custom fields:
The plugin supports Gravity Form, Ninja Form and Contact Form 7. To design the generated form with these builders, do the following
Yes, it is available in the PRO version. You can modify it under the ‘CRM Form’ menu in the fetched CRM fields. In free version to have a field of your choice, you can change the field label in CRM and sync again to have the modified field label.
Is there an option to have reCAPTCHA? If so how to enable it?Yes, the reCAPTCHA is available in PRO version. You can enable it under the ‘Form Settings’ menu. You can also configure it for individual forms. To do for individual form, go to edit view of the generated shortcode under ‘CRM Forms’ and choose Form Options → Enable Google Captcha.
Why am I getting “Wrong login/password” error when authenticating my Zoho CRM?The problem is due to the ‘Two facto authentication’ method. You can either disable it or create new password for API authentication.
Disable Two factor authentication:
Go to, https://accounts.zoho.com → Two Factor Authentication page → ‘Disable’ link.
Create password for API authentication:
Go to, settings → Manage Application Specific Passwords.
In ‘ Application Specific Passwords’, enter machine name and current account password.
Generate new key(password) and use it instead of your account password.
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