Table of Contents

Introduction of Asterisk Connector

SuiteCRM Asterisk Connector lets you make/ receive phone calls right from your SuiteCRM. Just a single click to start an outgoing call or answer your incoming calls. SuiteCRM Asterisk Connector, automatically record and log the calls with your prospects for future reference.

Features:

  • Just click on the prospects phone number to communicate with them.
  • Pop-out alerts on your window when you receive an incoming call from your clients.
  • Single to attend/hang-up your incoming calls.
  • Automatically records all your calls and maintains a history for efficient future analysis.
  • You can easily define the users who can make/receive calls.
  • Assign unique extensions to all your users.

Pre-Requisites:

  • Asterisk version – 11 or greater
  • SuiteCRM version – 7.11
  • Oracle Java – 1.8 or higher

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