Frequently Asked Questions – WP Ultimate CSV Importer

WordPress is the best Content Management System to create your blog posts, new attractive pages for your website, custom categories, new content blocks, and more. Also, setting up a sales store using custom e-commerce plugins has always been easy without the help of a developer. But the actual problem for a WordPress administrator starts when they start to use custom plugins or custom themes. Even if a WordPress Theme or Plugin is easy to use, many questions arose in the mind of a WordPress user before using it. That is why every wordpress plugin providers maintain Frequently Asked Questions and its answers in the website for the potential customers.

Why Frequently Asked Questions for csv importer?

When a plugin is hard to use, a WordPress user will always find a way to get the working video and documentation with proper screenshots from the website. Every free or pro plugin comes with its features to meet the requirements of the current day market. If a WordPress user buys a pro plugin like WordPress Ultimate CSV/XML Import and Export plugin from the online website, plenty of documentation pages and videos will be available to read and view before using the custom WordPress plugins.

Now you might ask yourself, if detailed documentation, screenshots, and videos are already available for a buyer, “What is the purpose of writing the frequently asked questions and their answers on the website?”. When a plugin or theme seller running an online business website for years, the possibility to receive the same type of queries or doubts again and again in the free support forum and customer support channel is high. Preparing the Frequently Asked Questions based on the collected information from the existing users and keeping these precise details on the website makes it the plugin buyer easy to understand what needs to do before approaching customer support. Doing this will also help plugin buyers avoid wasting time creating a ticket and waiting for the reply to collect the details from the add-on providers.

We are Smackcoders Technologies Private Limited offering free and pro plugins for WordPress users to meet their requirements. In this blog, we are here to give you the frequently asked questions and their answers for one of our best-selling products WordPress Ultimate CSV Importer Pro Plugin.

Here we have answered all the frequently asked questions:

1. How do I know the import is safe with WP Ultimate CSV/XML Importer?

WP Ultimate CSV/XML Importer provides safety options to configure before importing data. Enable maintenance mode and roll back to the previous state if any issues occur. Then duplicate handling to prevent your site from adding duplicating content.

2. How can I make sure the import or update is successful?

Import or Update your CSV/XML data into WordPress with WP Ultimate CSV Importer first. Then click the view log button to check the results. You can view the imported and updated records and their post IDs on the logs page.

Sometimes imported record gets skipped, and post_title would be the reason in most cases. Make sure post_title is mandatory for the import. If any of your CSV/XML rows are available with no post_title, kindly add the title and try again to get the 100% correct results.

3. How to import bulk images as CSV/XML in WordPress?

WordPress CSV/XML Importer and Exporter plugin lets you import the bulk images all at once using an image name or valid image URL. If the image is available in the external storage platform, add the picture URL in the CSV or XML file. If the image is available in a zip format on your local computer, mention the image name in the CSV or XML file before doing the import using the WP CSV/XML Import and Export plugin.

4. How to handle Types Custom Fields Import in WordPress?

WordPress CSV/XML Import plugin lets you import the custom fields data created using the Toolset Types plugin. If you create custom fields under the post type or custom taxonomies or default categories or WordPress users, WP CSV/XML Importer and Exporter plugin supports you to import and update the records in just one go. To know how to assign the values in CSV or XML file, check the below video.

5. How to import Google Sheets Data to WordPress?

WP Ultimate CSV/XML Importer plugin lets you import the data available in the Google Sheets. If you plan to use the google sheets URL directly, make it publicly available first before doing the import/update or schedule. To know how to make the Google Sheets URL publicly accessible and downloadable, check the below video.

6. What are the minimum settings required for normal faster import?

WordPress Ultimate CSV/XML Import plugin lets you perform the bulk records import and export. WP CSV/XML Importer plugin cannot control the speed of an ongoing import/export. For a faster import process, we always suggest using a good performance server. Also, images are the other things that can slow down your import process a bit. To avoid this, better import all your images first into your media library before importing the post.

7. Why are my featured images not getting uploaded?

Enable WP-Cron to import images. Then uploads pictures in the background for faster performance using WordPress Ultimate CSV/XML Importer plugin. For a while, it may look like images are not there until the background process completes, but all your pictures will get downloaded one-by-one, and available in your media library along with your posts later.

8. Can I import the images with the image name?

Yes, you can. WP Ultimate CSV Importer allows importing the images into your WordPress Media Library. If the image is available in the local zip file or media library, mention the image name in the CSV or XML file. If the image is not available in your media library, use the public accessible image URL in your CSV/XML file to get the correct results. For more help, check this documentation page https://www.smackcoders.com/documentation/wp-ultimate-csv-importer-pro/how-to-import-schedule-or-update

9. How to import users? Why did the entire user list skip on import?

Give values for the user_email and user_login fields in the user's section. Because these two fields are mandatory fields for WordPress. It will get skipped in case you miss any field in your CSV file values.

10. How to import images?

Enable WP-CRON to upload images. WP Ultimate CSV Importer New version imports the images separately. It reduces the import time. You can learn more about WP-CRON and its setting up using How to enable & Configure WP-Cron.

11. Why are fatal errors triggered during the installation of the PRO version?

WP Ultimate CSV Importer PRO and FREE runs independently. Moreover, it doesn’t need other plugins to work. Deactivate FREE version before Activating the PRO version.

12. Does the CSV Importer plugin work on multisite?

Yes, WP Ultimate CSV Importer works on multi-site. But it requires independent activation. Activate the WP Ultimate CSV Importer plugin in each installation separately. Note that Network Activate will not import the records.

13. Is there any limitation on file size?

The size of the file depends on the Upload size of your server configuration. The upload_max_filesize should be at least 2M. You can verify your system values in settings → security and performance.

14. Why does the import button doesn’t get enabled?

Enable the Import button only after uploading the CSV file. If not enabled, verify whether the file is in UTF-8 format.

15. How to import posts in multiple languages?

Import posts in multiple languages by using WPML. In WPML set an additional field in your csv file for language and provide the language code.

16. Why are images not displayed after successful import of post?

Image gets uploaded in a background process for smooth and fast import. Remember to enable WP Cron in your server before starting the process.

17. What is the supported post_date format?

The importer supports almost all the date formats. We use the PHP Functions to read the date format in the CSV files. The conversion of the date depends on the date format set on the Server and the CSV File parameters. It uses the current date will for two conditions. If the date doesn’t fit into any of the standard formats used across the globe. Or if any part of the date string is missing.

18. Why am I getting a blank page in the mapping section?

A black page in the mapping section occurs on these conditions. If the low ‘memory_limit’ or ‘post_max_size’ value in php.ini server configuration. The minimum memory_limit need to be 99M and post_max_size need to be 10M. If the uploaded file size is huge then you need to increase it further.

19. How to increase the “upload_max_filesize”?

Increase Upload_max_filesize in either two ways. By overwriting the value in a custom php.ini file or you can get support from your hosting provider.

Wrapping Up

Hope all the frequently asked questions and the answers given above in detail helped you find the answers to the questions in your mind. If you need to know more about the WordPress CSV/XML Import and Export plugin functionality, read our WordPress Ultimate CSV Importer documentation now. For more questions, queries, and suggestions, kindly write to us at [email protected].

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