Quality customer service is the lifeblood of any business. No business, whether it may be small or big can be successful unless it has a good list of satisfied customers. So, it is essential to satisfy all your customer expectations.
It’s a fact that everyone has a different view on “quality customer service”. For some, it is just about solving customer issues and providing solutions in a refined way. For others, it means complete amiability from the representatives of the company. Whatever may the view, the topmost goal of quality customer service is to deliver exceptional, legendary service to our customers.
Jeff Bezos, CEO of Amazon says that “Focusing on the customer makes a company more resilient”.
Companies that give exceptional customer service can set themselves apart from their competitors. So to deliver a legendary customer service, it is essential to get all your customer queries at the right place without any delays.
Meet WP Helpdesk Integration, to capture all your customer queries right inside your helpdesk portal from WordPress website.
Connect your webform and helpdesk
WP Helpdesk Integration lets you capture all your customer queries from your WordPress website to Zendesk, Freshdesk, Zoho support and Vtiger Support portal. You can create and use your web forms or use one of your existing third webforms like Contact Form 7, Gravity Form and Ninja Form.
Know more about your customers
With support for the custom fields of ACF, MemberPress, and WP-Members, you can get to know more about your customers. And now you can efficiently handle your support request with more info.