Business today want to get their customer directly from the page they visit as delays will lead to unasked questions. The data transition from website to helpdesk need to be smooth and productive. WP helpdesk integration is an intelligent integration that helps you get your wordpress data & webforms into your helpdesk. Your customers can easily fill out their queries in user-friendly forms.
Easy interaction between Customer & Support Agent
When a support agent handles a ticket without enough information, it slows down the entire process with lot of back and forth emails. WP Helpdesk Integration enables you to get more details from your customers with user-friendly webforms embedded in your website. You can create custom forms with third party from builders such as Gravity Form, Ninja Form, Contact Form 7 & Default WordPress forms with all the required custom fields in it.
Automatically Add Customers as Helpdesk Contacts
WP Helpdesk Integrations ensures you to save your WordPress customer information on Successful WooCommerce order completion inside your helpdesk solutions such as Zendesk, Freshdesk & ZohoSupport. Bringing in all your customer details inside helpdesk as contacts enables you to give a outstanding support experience to your customer based on their time zone.
We will definitely be enhancing the integration in the future. You can now enable and make your customer support fast and smooth. You can write to us your feedback or any customization request at [email protected]